User Journey
A journey map is a visualization of the process that a person goes through in order to accomplish a goal.
https://cdn.dribbble.com/users/589040/screenshots/5612324/media/29e1d79a10e86d6bdbd814f7f7bf530a.png
https://dribbble.com/shots/5612324-User-Journey-Map/attachments/10961712?mode=media
https://i.pinimg.com/originals/75/d8/63/75d863888edf7721cc3c849ff41fb6bd.png
https://uxdesign.cc/storytelling-tips-for-ux-designers-8af0df5254cc