Troubleshooting Question Form (Translation of#mon-shin post)
!!! PLAIN ENGLISH PLEASE !!!
NO MEMES, ABBREVIATIONS, OR SLANGS.
Since most of the SMKiJ members' native language is not English, please post in PLAIN ENGLISH (at least Google translate-proof). Thanks😌
The CLINIC category is aimed at solving problems with keyboards. First, copy and paste the following questionnaire, fill out the questions, and post it to the # mon-shin🔰 channel. Please use each # consultation-room-1 # consultation-room-2 # consultation-room-3 channel when responding (others responding to your post will use these channels as well). If you add a permalink to the questionnaire, you will be able to search later.
Keyboard name and build guide URL (if available):
What are the symptoms for consultation today? Please be specific.
(For example: X key does not respond, all keys do not respond, etc.)
Under what circumstances do the symptoms occur?
Describe your computer environment. (OS, Hardware, Software configurations)
Describe the steps you've done for debugging so far. (If you are stuck with flashing firmware, copy/paste your command and entire output log for the command)
If you are using solderless sockets for Pro Micro, check if your Pro micro is recognised by your computer when detached from your keyboard PCB. (Note: Never plug/unplug a Pro Micro while powered)