Manage Up
We manage up because we can’t control how our managers use their power, but we can, often, influence it. Influencing those around us is the way that the world works, not just with management relationships, but in the rest of our daily lives, too. Remember: your manager has a limited amount of information, just like you do. (Just like we all do!)
他にもいくつか manage up される側の事例が書いてある
These two pieces of information: how they perceive their role, and what they care about most right now, will help you when you ask them for help next.
ここでいう cross-functional は、リーダー と マネージャーもそうだし、別の領域やプロダクトのリーダー間などでも同じで間が抜け落ちちゃったり、お互いの状況をうまく共有しあえなくなってしまうよねという話
以下のような質問を聞いてみるのはどうか
1. What feels most important to you about meeting/project/process/situation ?
2. What challenges are you most concerned with (or focused on) right now? Or—in an ideal world—how would we move this forward?
3. What one thing do you wish you could change about this?
4. I have an idea I need your advice on share idea —
a. What do you think I need to do to get others on board?
b. (Or) What key concerns or goals do you think I should keep my eye on during this?
5. If you were me, how would you handle meeting/project/process/situation ? Tell me more about what made you choose that route?
6. If this thing happens, how would that impact you/your crew?
7. What are you optimizing for?
“start bringing solutions, not just problems,”
これを言うのは簡単で気分が楽になるけど、信頼を壊したりなどしてしまいかねない
その代わりに以下のような質問を投げかけてみる
What could we try?
If you could wave a magic wand, what one thing would you change?
What, deep-down, do you truly want?
What do you need?
What’s in the way?
What’s holding you back?