Design Criticism for Everyone

https://gyazo.com/6c927d183faed5e588d4988eae81d148

There are three types of feedback: reactive, directive, and critical.

Recommend a critique type, pointing out the problems with the first two.

The first two feedbacks will be addressed in Chapter 6.

Reaction type

Emotionally driven.

Motivated by personal expectations, desires, and values

Intuitive

cope

Be more specific.

Talk about "why" and "how."

directed

Advice, suggestions, "I would do this."

Specific change orders alone do not tell us why.

For what purpose are you making that change?

If you could also explain why, I'd know what kind of problem you're trying to tackle.

→ Chapter 5, "Avoiding Problem Solving" (below)

cope

What problem are you trying to solve?

critical type

Determine if the objectives will be met.

Keys to Good Critique

Relates X to "objectives or best practices" (Y)

Explains whether X supports Y or not and why

Avoid problem solving

Purpose of critique = analysis of the presented design

Someone will propose new changes.

= the person switched from critical thinking to creative thinking.

= participants' focus on their objectives was impaired

cope

For those who make suggestions without explaining their objectives: what is the problem? What is the relationship to the purpose of the design?

If you can relate to the issues the proposer has in mind, we'll hold off for another meeting.

When all participants believe the problem needs to be solved.

Defer the critique and do the problem solving.

OK as long as they are not mixed.

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