オーストラリアのデジタルサービス標準
1. Understand user needs
2. Have a multidisciplinary team
3. Agile and user-centred process
4. Understand tools and systems
5. Make it secure
6. Consistent and responsive design
7. Use open standards and common platforms
8. Make source code open
9. Make it accessible
10. Test the service
11. Measure performance
12. Don't forget the non-digital experience
13. Encourage everyone to use the digital service