Boston Smart City Playbook
So far, many of our “Smart City” pilot projects have ended with a glossy presentation, and a collective shrug. Nobody’s really known what to do next, or how the technology and data might lead to new or improved services.
1 Stop sending sales people
2 Solve real problems for real people
3 Don't worship efficiency
4 Better decisions, not (just) better data
5 Platforms make us go ¯\_(ツ)_/¯
6 Towards a "public" privacy policy