Forgot login ID and password

If you have forgotten your login ID or password, please contact your school teacher.

※The account is managed by the school. It is not managed by LoiLo, so we do not know about it even if you ask us.

Please consult with the teacher in charge at your school.

To the teacher in charge

In case you use "Sign in with LoiLoNote"

https://gyazo.com/1ad1be0894f45d605273ce457b789561

Please confirm your login ID and reissue your password from Admin Page with your administrator account.

Please refer to the following for details.

Reference

In case you use "Sign in with Google"

https://gyazo.com/864eb712203f5fb3c5da0b2f4eeacb5d

The Google administrator will ask you to confirm the ID and reset the password for the relevant user from the Google Management Console.

Please refer to the following for details.

Reference

In case you use "Sign in with Microsoft"

https://gyazo.com/dc9a133b8df9cf5ead2d4983f7ba93dc

The Microsoft administrator must confirm the ID and reset the password of the relevant user from the Administration Center.

Please refer to the following for details.

Reference

If you are unable to sign in with the message "Your user ID or password is incorrect." and you cannot sign in...

There is a possibility that your "School ID", "User ID", and "Password" information is incorrect.

Please enter them carefully by referring to the following and try signing in again.

Reference