Cannot Sign in with the Message "User ID or password is incorrect"
If you cannot sign in to LoiLoNote
If the "Login with LoiLoNote" screen displays "User ID or password is incorrect" and you cannot log in properly, it is likely that one of your "School ID", "User ID", or "Password" is incorrect.
Please re-enter your "School ID", "User ID", and "Password" carefully and try signing in again.
▼ Error message screen
https://gyazo.com/26e9ccf0e4c4c227218cba9f825cabb6
Notes on Signing In
If the CapsLock key or other keys are turned on, please turn them off and try again.
Press the eye icon to confirm that the password is the correct string of characters.
https://gyazo.com/e95031b0e714c10a12cf0de9d6e0ccc7
If you still cannot sign in...
If you are unable to log in or have forgotten your login information, please contact your teacher in charge.
Reference
【For Teachers】 If you cannot sign in to the Admin Page
If the sign-in fails because one of the "School ID", "User ID", or "Password" is incorrect in "Log in with LoiLoNote" in the Admin Page, the message "Invalid user ID or password" will appear in the lower right corner. will be displayed in the lower right corner of the screen.
Please enter your "School ID", "User ID", and "Password" carefully and try logging in again.
▼ Error message screen
https://gyazo.com/5ccb371f2871f7d54a3639656dee8b6f
Notes on Signing In
If the CapsLock key or other keys are turned on, please turn them off and try again.
Press the eye icon to confirm that the password is the correct string of characters.
https://gyazo.com/3635a08116d9db5bd026662a4a973c1d
If you still cannot sign in...
If you are unable to log in or have forgotten your login information, please contact your teacher in charge.
Reference
How to save and auto-fill login information
If you prefer not to have to enter your login information, you can save it on your device.
When logging in, the following screen will appear and login information can be saved and automatically entered.
Please do not save your login information on a shared device!
iPad
https://gyazo.com/de92cf91d27f6da9a5c985132c41503c
Google Chrome
https://gyazo.com/d26b8dc84e85adaa55875eaf9aff68f2
Microsoft Edge
https://gyazo.com/c2466fae7decf22ac7b775f43ec1e011
Please also refer to the following page for information on saving login information.
Reference