HERP has two businesses: development and provision of recruitment management systems and recruitment consulting / outsourcing of recruitment activities, mainly for web companies.
From the era (in Japan) when it was assumed that life-time employment was adopted from new graduates lump-sum, new graduate hiring will become more liberal in the timing of job offer, intensification of enclosure of major companies, expansion of reach to young people, and mid-career job change itself. During these times, hiring staff became more and more familiar with job hunting and job-hunting activities on the Internet, which led to a dramatic increase in related office work such as interaction with recruitment agencies and applicants and the opening of job vouchers.
On the other hand, in order to recruit excellent human resources, it is important to make decisions based on data such as strategy planning for public relations and branding, optimization of various hiring methods, and budget optimization. And yet, if your recruiters seem overwhelmed with the clerical work in front of them, you can't get to your improvement efforts.
Through automation, HERP wants to create a situation in which recruiters can engage in strategic thinking and activities more. As one of the means, we are trying to promote our "Open Recruiting API concept" that can openly link information related to recruitment work. As an example, we are aiming to realize an environment in which information on all types of recruitment media is imported into the recruitment management system to centrally manage the recruitment process and to communicate with applicants.
Starting to use Scrapbox for sharing development documents.
I've been using Scrapbox for about a year now. I saw a friend tweeting on Twitter and thought that it seemed to be good. At that time, I was looking for a place to write development documents, and I gathered once a week before the founding, so the tasks managed by Trello's card summarize the progress and survey contents of the week. However, since it is a task management tool in the first place, it was hard to see where and what information was there, and I was looking for another good tool. I also considered other companies' document sharing tools, but I couldn't use them because they were not suitable for team development.
Use as a place for collecting meeting minutes and domain knowledge.
There are many situations where multiple people want to edit at the same time in a meeting, and the minutes are mostly written in Scrapbox. After that, I try to summarize the contents decided at the meeting about problems such as "I think there is a problem with this part of the repository and I would like to improve it." In addition to the necessary things such as problem reports (post-mortem), I also write things that interns didn't understand, and mentors comment on it.
Recently, development teams have started using Scrapbox for task management. The tasks of the week and the person in charge of each task are written, and in about 15 minutes I check the progress by looking at our homepage in Scrapbox.
I also write down programming knowledge and recruiting knowledge. To make it easier for new employees to understand, we also have a system of internal systems such as how to track attendance, pay salaries, and tools used.
Besides the development team, the consulting team is also using it for minutes of internal meetings and for main task management. It's also a place to summarize the requests of customers and how to respond.
There are many people who do not write from the beginning, such as internship students and new employees, but the case is that the default is to write the minutes of the meeting in Scrapbox, and without thinking about it they get used to it. It's not difficult to use, and I can write it neatly with a little notation, so I think I'm motivated to try other things too.
Arizono: I also use Scrapbox as an individual and use it like something between a wiki and a social network. We have customized it so that it can be easily used in-house with such a feeling, so that's an interesting aspect.
In addition, we have introduced our own UserScript so that you can highlight a line with your icon and customize it for your convenience.
Enjoy customizing and get attached to the tool.
Scrapbox is a quick and easy way for people to comment. I think it's attractive when collaboration is a prerequisite. It's also fun to be able to customize it, and I think that it's a good cycle in which things that I put effort into become more accessible and more used. If the editing API is enhanced, more things can be done, so it will be more fun.
I feel that it is supposed to be written on other Wikis, but even if it is not written completely on Scrapbox, you can create a page for the time being and leave it to another person, so that's good for writing freely I think. I think that it is easy to understand scattered information because all pages are connected and organized by links.
Compared to other documentation tools, I think that you have the freedom to make anything, such as words, minutes, and personal notes. I think it's good to be able to write without worrying about writing because other people would never see it, because the document is created based on links rather than a hierarchical structure.
This is a translation of the original interview in Japanese with writing and photos by Shingo Shimojo on September 13, 2018
Scrapbox lets you instantly capture and find knowhow at any scale, both solo and with a team.
You can rapidly capture things like notes, manuals, tasks, code, meeting minutes, and research results. All pages are automatically connected with bi-directional links, allowing you to seamlessly work across even tens of thousands of pages.